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KPI

When and Why Should a Dealer Implement Business Intelligence?

Nowadays it is essential to have the ability, technology, and know-how to leverage 100% of the huge volume of information generated by the dealership.

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KPI Parts

Parts Department Indicators (Part 2)

In this article we will analyze an indicator that shows the dealership’s performance in the Parts Department based on customer demand.

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KPI

Use Business Intelligence to Sell More Parts

A simple way to know if we are growing is to look at the increase in revenue from one month to the next. But if we want to dig deeper and see the origin of that result, its composition and trends, and obtain information to make decisions, the immense volume of data generated by the dealership […]

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KPI Services

8 Vital KPIs for the Service Department (Part 1)

To understand the importance of KPIs (key performance indicators), it is useful to think about the journey of a ship: the captain must have the essential tools to know where the ship is headed and what problems are on the horizon. These tools will help the captain make timely decisions and reach the destination successfully. Not […]