A DMS not only helps simplify tasks for employees at the dealership, but also generates large amounts of information that can help management diagnose the status of the business and set accurate goals. Obtaining performance indicators is as important as knowing how to interpret them.
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How to Become the Best Service Manager
The best Service Managers: Know their workshop’s performance indicators Focus on improving the dealership’s Absorption Rate Constantly analyze and correct business processes What can a Service Manager do to improve their performance?
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3 Frequent Aftersales Problems and their Solution
In this article we will analyze 3 common problems in the Aftersales Department that can greatly affect revenue. Problem 1: No control of parts movements between Parts and Service Parts used by the Service Department are taken from inventory without any kind of control. This leads to 2 possible situations: Parts remain in stock until the repair order is billed.…
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How to Use a CRM to Increase Vehicle and Workshop Sales
In a market that becomes more competitive every day, one of the biggest challenges a dealer faces is collecting useful information from existing customers and prospects, and then using that data to increase sales.
