Effective Labor Rate is a calculation that shows what a dealership’s Service Department makes per billed hour. The formula for this KPI is: Total Labor Sales / Total Labor Hours.
This indicator allows for interannual and monthly comparisons of the hours billed and the amounts billed in the workshop. It can be obtained both at the workshop level and for each mechanic.
KPI Dashboard is Autologica’s new mobile app that lets dealership managers and principals monitor the key performance indicators of each department.
This KPI helps you analyze parts sales differentiated between internal sales to our workshop and counter sales to customers. With this information you can determine which sector drives the highest sales and profitability.