Discover the power of innovation and efficiency in your dealership’s workshop operations.
In the pursuit of streamlined tasks and time-saving practices, Auto Europa, a leading Porsche dealer in Santo Domingo, Dominican Republic, has implemented groundbreaking solutions. José David Ponce, the dealership’s visionary After Sales Manager, shares the exceptional results achieved through the integration of Autologica solutions in their service area.
Autologica: revolutionizing dealership management
Autologica encompasses the entire spectrum of dealership business management, effectively addressing the challenges faced by dealerships worldwide. It is purpose-built to provide comprehensive solutions, empowering auto dealership managers to overcome common obstacles and drive exceptional results.
Empowerment tools: Appoint365 and DealerTablet
When it comes to the service area, Auto Europa relies on two powerful tools: Appoint365 for appointment scheduling and DealerTablet for efficient vehicle reception. Seamlessly integrated into Autologica Sky DMS, these tools elevate and optimize key after-sales processes, paving the way for enhanced an customer experience, increased sales, and streamlined operations.
Appoint365: unleash workshop efficiency
Appoint365, a remarkably robust tool, has revolutionized appointment booking. Auto Europa utilizes the shop capacity report to minimize idle hours and maximize department revenue. By intelligently managing appointments and resources, they have witnessed a significant reduction in downtime, resulting in improved productivity and profitability.
DealerTablet: mastering vehicle reception
DealerTablet has become an indispensable asset for Auto Europa’s service advisors. By utilizing this game-changing tool, they have slashed vehicle reception time by an impressive 40%. With a simple click, the workshop checklist is completed, and the repair order is automatically generated and emailed to the customer—eliminating the need for unnecessary desk visits.
Efficiency unleashed: transforming the front desk experience
Previously, without DealerTablet, the vehicle reception process was riddled with inefficiencies. Service advisors wasted valuable time shuttling between the customer and their desks. Manual work orders were used, resulting in redundant data entry, additional paperwork for the customer to sign, and subsequent system updates to create repair orders.
Learn more about customer experiences that have achieved better results using Autologica Sky DMS and comprehensive solutions for vehicle dealerships across industries.
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With DealerTablet, Auto Europa has redefined the reception experience. Service advisors can effortlessly complete checklists and vehicle reception right in the workshop. With a single click, the repair order is automatically generated in the DMS and sent to the customer’s email. Thanks to DealerTablet, service advisors can now dedicate their undivided attention to the customer, revolutionizing customer service and boosting overall satisfaction.
Unlock the power of efficiency today
Join the ranks of successful auto dealership managers who have embraced innovation and efficiency. Take advantage of Autologica’s transformative solutions— Appoint365 and DealerTablet—to revolutionize your workshop operations. Witness the incredible time savings, increased revenue, and unrivaled customer experiences that await you.
Contact Autologica today to embark on your journey towards streamlined tasks, enhanced profitability, and operational excellence. The road to efficiency starts here.