This KPI separates total parts sales made to our Service Department by “charge to” (i.e. who pays), in order to see parts that are billed to customers, used for warranty work, and charged internally (e.g. for reconditioning used cars, gifting customers, etc.)
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KPI Library | Inventory Level by Movement Type
Parts can be classified based on their movement, i.e. how often they are sold. A part is classified as LIVE if it has sold in the past 1 to 6 months; as SLEEPING if it has not sold for 6 to 12 months; and as DEAD or OBSOLETE if more than a year has passed since its last sale.
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3 rules of the best sales teams at dealerships
The current scenario presents obstacles for every department of the dealership. The most successful Sales Managers have met the challenge by adapting and understanding these three “rules”: statistics say much more than we think; people no longer buy as before; and the competition does and will not stay still.
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Every Second Counts | How to Optimize the Workshop
Time is money, and when you start analyzing how long each task of a simple workshop service takes, an eye-opening truth comes to light: we spend a lot of time on avoidable tasks.
