If you are a dealer looking to professionalize and grow your Service Department, then you should start asking yourself what every management expert asks… is it possible to automate daily tasks in order to make room for more important activities?
Category: Services
Key performance indicators for the Service Department , according to international experts To understand the performance of the Service Department of a vehicle dealership (whether cars, agricultural equipment, motorcycles, or trucks), international experts pay attention to several indicators:
This report is useful to expedite collections and improve cash flow. The service manager can detect bottlenecks between job completion and billing, and prevent cash from being immobilized in administrative processes.
“We’re measuring everything, but keep getting the same results”… this is a common problem reported by managers who are faced with an immensity of data that doesn’t seem to say anything in particular. The best tools won’t work without good practices and training.