Autologica Blog

  • recepción, Reduzca un 33% el tiempo de recepción de los vehículos en el taller, autologica blog, concesionarias, dealership

    Reduce Vehicle Check-in Time at the Workshop by 33%

    The interaction between the customer and the dealership’s service staff is a key moment that can define satisfaction and loyalty. However, it is also a complex area: Service Advisors have to dedicate a large portion of their time to administrative tasks, such as inputting customers into the system and managing the workshop schedule; lost and canceled appointments reduce productivity and…

  • posventa, 3 Problemas frecuentes en Posventa y su solución, autologica blog, concesionarias, dealership

    3 Frequent Aftersales Problems and their Solution

    In this article we will analyze 3 common problems in the Aftersales Department that can greatly affect revenue. Problem 1: No control of parts movements between Parts and Service Parts used by the Service Department are taken from inventory without any kind of control. This leads to 2 possible situations: Parts remain in stock until the repair order is billed.…

  • ventas, Cómo obtener el máximo beneficio de los trabajos de rutina, autologica blog, concesionarias, dealership

    Maximize Profit from Routine Service Procedures

    <span style=”color: #808080;”>Filter and oil changes are the main reasons customers visit the workshop at least once every 10,000 km, so this is a constant opportunity to foster <strong>loyalty and increase sales</strong>. To that end, the Service Manager can:</span><!–more–> <ul> <li><span style=”color: #808080;”><strong>Guarantee that the work is fast and efficient</strong></span></li> <li><span style=”color: #808080;”><strong>Systematize a way to increase sales in every…