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Tips & Tricks | Create shortcuts to common tasks in the DMS 

To simplify the daily work of each dealership employee, Autologica DMS has a Favorites Actions feature, a configurable panel that lets users define all the actions that are part of a process and simplify it in a workflow.

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Parts Services Strategies

3 Keys to Improving Customer Satisfaction in the Aftersales Department

Did you know that customers are willing to pay up to 16% more for a product if they are offered a great purchasing experience? This fact reinforces the need to actively work on customer satisfaction and retention. In this article we will tackle three key points in aftersales to offer a superior customer experience.

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Services

A 360 View of the Workshop to Protect Your Most Precious Asset: Time

Time is money, and software should take this premise into account. 

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Services

Maximize Profit from Routine Service Procedures

Filter and oil changes are the main reasons customers visit the workshop at least once every 10,000 km, so this is a constant opportunity to foster loyalty and increase sales. To that end, the Service Manager can: